Common Business Ownership Problems and Conflicts

Situations That Lead to Disputes and Ultimately Lawsuits

Watkins 3am and your business is on your mindIt’s 3:00 in the morning. You cannot get the situation off your mind, and you’re wondering what you should do next.

After more than 40 years representing business owners, shareholders, partners, LLC members, investors, and founders throughout San Diego, we have learned that ownership disputes rarely begin in a courtroom. They begin when something no longer feels right, and despite your best efforts, you cannot ignore it any longer.

Perhaps you’re asking yourself:

  • Why won’t my business partner show me the books or explain where the money is going?
  • We each own 50% of the company and cannot agree. What happens if neither side will budge?
  • Am I being pushed out of my own business, or am I simply overreacting to what has changed?

Most business ownership conflicts begin with questions like these. What starts as uncertainty, frustration, or concern can gradually evolve into a dispute involving control, governance, financial interests, fiduciary obligations, ownership rights, valuation, or the future of the business itself. Understanding the situation early often provides more options than waiting until positions harden and relationships deteriorate.

The situations below reflect some of the most common ownership-related problems experienced by closely held businesses, partnerships, corporations, limited liability companies, investors, and founders. Understanding what may be happening is often the first step toward protecting both your interests and the business you have worked so hard to build.

What Type of Problem, Situation, or Challenge Are You Facing?

The situations below are among the most common ownership-related conflicts experienced by business owners, shareholders, LLC members, partners, founders, and investors. Select the situation that most closely resembles what is happening.

We Own the Business 50/50 and Cannot Agree

Decision-making has stalled, communication is breaking down, and neither side can move the business forward.

  • Deadlock
  • Governance disputes
  • Buyouts
  • Dissolution

Learn More →

When 50-50 Business Owners are Deadlocked

My Business Partner Won’t Show Me the Books

Financial information is being withheld, questions are going unanswered, or access to company records has become difficult.

  • Inspection rights
  • Fiduciary obligations
  • Financial transparency
  • Minority owner rights

Learn More →

Get Access to the Books as a San Diego Shareholder - Rights

I Think Someone Is Taking Money From the Business

Expenses do not make sense, distributions have changed, or company funds appear to be used improperly.

  • Commingling
  • Misappropriation
  • Embezzlement
  • Self-dealing

Learn More →

I Feel Like I’m Being Pushed Out

Important decisions are being made without you, your authority is changing, or your ownership interests no longer seem protected.

  • Minority owner oppression
  • Freeze-outs
  • Governance disputes
  • Voting rights

Learn More →

Defending Employers for Retaliation in California - Employer Defense - 40+ years

One Owner Wants Out and Nobody Agrees What Happens Next

The relationship may still be intact, but there is uncertainty regarding valuation, buyouts, ownership transfers, or succession.

  • Buy-sell agreements
  • Valuation disputes
  • Ownership transfers
  • Exit planning

Learn More →

Resolving a shareholder dispute efficiently and effectively is a key to any successful business. Shareholder disputes are inevitable in any small business or corporate setting. Investors in a San Diego corporation often disagree about the course of a business, investment decisions, the distribution of profit or strategies for growth. In many cases, shareholder disputes center on the responsibilities of each party, and the perception that one of the partners simply isn’t carrying their weight. Why is it Important to Resolve a Shareholder Dispute? Resolving a shareholder dispute efficiently is important to ensure that all owners are focused on the primary goal: the success of the business. It is important to have differing views on business issues, and overcoming business challenges requires the best of all team members working together. Creativity is rarely and individual job in any company. Pulling the wisdom, experience, ideas and concerns from each partner provides a much richer pool of options and potential solutions to every problem you will face along the way. Learning to work collaboratively is part of growing into a business management role. Many San Diego shareholder disputes are the result of unmet business expectations. Have the roles of each party been clearly established in writing in the corporate documents of your business? Is there a clear relationship between performance and compensation for each partner? Resolving the dispute keeps operational effectiveness and cohesion at a high level. We’re all pulling together to accomplish our mutual business goals. The Steps to Resolving a Shareholder Dispute Efficiently What are the steps to resolving a shareholder dispute efficiently and effectively in San Diego and Southern California? The shareholder dispute resolution attorneys at the Watkins Firm are able to resolve the vast majority of these cases through effective, leveraged negotiation. This is the fastest and most cost-effective manner in which to resolve a disagreement or dispute between shareholders. We represent clients in business mediation and arbitration as well. These are unique legal venues that are designed to get to the core issues of the dispute and resolve them. The corporate attorneys at the Watkins Firm have successfully advised thousands of San Diego businesses over more than four decades of service to the local business community. Our clients value our extensive business expertise, our unique approach to resolving partnership disputes quickly and in a cost-effective manner as well as the advice, coaching and counsel we provide along the way. Learn more about why resolving a shareholder dispute efficiently is a key to your business. We invite you to review our podcast Episode 14 – Shareholders’ Rights and Disputes as well as the strong recommendations of our clients and contact the Watkins Firm or call 858-535-1511 for a complimentary consultation about your business goals, challenges and shareholder disputes. We can help you to successfully navigate through these obstacles and thrive.

We Never Signed an Operating Agreement or Shareholder Agreement

The business began with trust, verbal understandings, or informal arrangements, but circumstances have changed.

  • Ownership rights
  • Governance authority
  • California default law
  • Partnership disputes

Learn More →

The best time to preserve your options, protect your interest, and increase the likelihood of success is - now.The Most Important Thing You Need to Know Right Now

It might surprise you to learn the greatest risks you may face—and the greatest opportunities to protect your interests—are not months from now after positions have hardened, relationships have deteriorated, and litigation has become unavoidable. It’s what happens next.  It’s immediate.

The strongest opportunity to protect your position, preserve critical evidence, establish a clear, factual chronology, understand financial exposure, and improve the likelihood of achieving your business objectives frequently exists in the present moment.

Business owners, shareholders, LLC members, partners, founders, and investors frequently reach a point where something no longer feels right. Questions begin to surface regarding financial information, management decisions, ownership rights, profit distributions, business direction, or the conduct of another owner. In many cases, there is a natural desire to act immediately, confront the issue directly, send a strongly worded communication, make accusations, restrict access, move assets, or take other steps intended to protect one’s position.

There are actions you should take immediately, and choices you should not make.  There are communications that need to be sent and documented, and others that should be deferred to protect your interests.

What are the missing pieces?  What additional information or insight do you need?  What requests are being ignored?  What’s happening with the money and the books?

This is why it is important to seek the advice and counsel of an experienced Watkins Firm business owner dispute attorney before responding, making accusations, making concessions, communicating with the opposing party, or taking actions that may significantly affect the outcome of the dispute.

Our initial consultation is substantive, valuable, and complimentary.  We invite you to engage the chat module on your screen, call us at (858) 535-1511 or contact us so that we may help you to discern where things stand, and the most effective steps you can take to protect your interests, and accomplish your goals.

When 50/50 Owners are Deadlocked in a Dispute

When 50-50 Business Owners are Deadlocked

Business deadlocks occur when owners possess equal authority but can no longer reach agreement on important decisions affecting the company. What may begin as:

  • a disagreement regarding finances or compensation
  • management or decision making authority
  • growth strategies
  • capital contributions

or the future direction of the business can gradually evolve into a situation where neither side can effectively move the business forward.

The solution to resolve a business deadlock is often found within the governing corporate documents. In many situations, the underlying disagreement is only part of the problem. The more significant issue is often boilerplate language or the absence of a clear mechanism for resolving disputes when owners reach an impasse.

It should encourage you to know Watkins Firm is able to resolve the vast majority of our deadlock and business ownership dispute cases through effective, leveraged negotiation. This is the fastest, least expensive path to get things headed in the right direction, while resolving underlying issues so the business can continue going forward.

When necessary, we are prepared to file or defend a lawsuit, and manage a settlement conference, mediation, arbitration, or trial that may become necessary to protect your ownership interests, and business value.

The Next Action Step:

Stop laying awake at night, or continuously rolling scenarios through your mind. Gain insight and actionable options through a complimentary and substantive consultation. We invite you to engage the chat module on your screen, schedule your complimentary assessment, or call (858) 535-1511 to begin the process of understanding your options and protecting your interests.

You May Also Be Interested In:

Business Ownership Disputes

Shareholder Disputes

LLC Member Disputes

Buy-Sell Agreements

MIPA Agreements

Resolving Financial Transparency and Books & Records Disputes

Get Access to Company Records, Financial Information, and Business Documents

Get Access to the Books as a San Diego Shareholder - RightsWhen financial information is being withheld, questions are going unanswered, or access to company records becomes difficult, business owners often begin wondering whether important decisions are being made without their knowledge. In many cases, concerns regarding transparency gradually lead to larger questions regarding management authority, fiduciary obligations, ownership rights, and the financial condition of the business.

Common issues include:

  • Access to financial statements and accounting records
  • Inspection rights of shareholders, members, and partners
  • Financial transparency and disclosure obligations
  • Questions regarding management decisions and business operations
  • Minority owner rights and access to information

The solution to resolving many books and records disputes is often found within the governing corporate documents and applicable California law. In many situations, the refusal to provide information is only part of the problem. The more significant issue is determining why information is being withheld, what records should be available, and whether the conduct raises broader concerns regarding governance, fiduciary obligations, or the management of the business.

It should encourage you to know Watkins Firm is able to resolve the vast majority of books and records disputes and business ownership conflicts through effective, leveraged negotiation. This is often the fastest and least expensive path toward obtaining information, clarifying misunderstandings, protecting ownership interests, and restoring confidence in the management and operation of the business.

When necessary, we are prepared to file or defend a lawsuit and manage a settlement conference, mediation, arbitration, or trial that may become necessary to protect your inspection rights, ownership interests, and the value of the business.

The Next Action Step:

Get access to the information you need. Gain insight and actionable options through a complimentary and substantive consultation. We invite you to engage the chat module on your screen, schedule your complimentary assessment, or call (858) 535-1511 to learn more about how to gain the access you need and protect your investment and interests.

You May Also Be Interested In:

Business Ownership Disputes

Shareholder Disputes

Minority Shareholder Rights

Breach of Fiduciary Duty

Gaining Access to The Books

Resolving Financial Misconduct and Business Fund Disputes

Commingling, Misappropriation, Embezzlement, and Self-Dealing

Business Litigation Comes Down to Damages

When expenses no longer make sense, profit distributions change unexpectedly, company funds appear to be used improperly, or financial decisions are being made without explanation, business owners often begin to question whether the company’s finances are being managed appropriately. In many situations, concerns regarding money are among the fastest ways to erode trust between owners and create significant conflict within a business.

Common issues include:

  • Commingling business and personal funds
  • Misappropriation of company assets
  • Embezzlement and financial misconduct
  • Self-dealing and conflicts of interest
  • Unexplained expenses or changes in distributions

The first step is separating facts from assumptions. In many situations, unusual financial activity may have a legitimate explanation. In others, a careful review of financial records, business transactions, governing documents, and the chronology of events may reveal conduct that requires immediate attention. Understanding what happened, when it happened, and the financial impact on the business is often critical to protecting ownership interests and business value.

It should encourage you to know Watkins Firm is able to resolve the vast majority of business ownership disputes through effective, leveraged negotiation. This is often the fastest and least expensive path toward obtaining answers, addressing financial concerns, protecting ownership interests, and resolving underlying issues before they cause further damage to the business.

When necessary, we are prepared to file or defend a lawsuit, and manage a settlement conference, mediation, arbitration, or trial that may become necessary to protect your ownership interests, recover damages, and preserve the value of the business.

The Next Action Step:

Before making accusations, confronting another owner, or drawing conclusions based upon incomplete information, gain insight and actionable options through a complimentary and substantive consultation. We invite you to engage the chat module on your screen, schedule your complimentary assessment, or call (858) 535-1511 to begin understanding the facts, protecting your interests, and determining the most effective path forward.

You May Also Be Interested In:

Business Ownership Disputes

Breach of Fiduciary Duty

Commingling Funds Between Business and Personal Accounts

Misappropriation of Funds or Embezzlement

Shareholder Disputes

 

Resolving Minority Owner Oppression and Freeze-Out Disputes

Protecting Ownership Rights, Voting Rights, and Your Position Within the Business

Defending Employers for Retaliation in California - Employer Defense - 40+ years

When important decisions are being made without your participation, access to information is changing, your authority is being reduced, or your ownership interests no longer seem protected, it is natural to begin wondering whether you are being intentionally excluded from the management and operation of the business. In many situations, what begins as a disagreement regarding business decisions can gradually evolve into a much larger dispute regarding control, governance, voting rights, and ownership interests.

Common issues include:

  • Minority owner oppression
  • Freeze-outs and exclusion from decision-making
  • Governance and management disputes
  • Voting rights and ownership authority
  • Unequal access to information and company records

Protecting Shareholder Rights in California - San Diego AttorneysThe first step is understanding what rights are provided by the governing corporate documents and applicable California law. In many situations, the underlying dispute is not simply about a particular decision. The more significant issue is whether one or more owners are attempting to exercise control in a manner that unfairly limits the rights, authority, participation, or economic interests of another owner.

It should encourage you to know Watkins Firm is able to resolve the vast majority of business ownership disputes through effective, leveraged negotiation. This is often the fastest and least expensive path toward restoring communication, clarifying expectations, protecting ownership interests, and resolving underlying conflicts before they cause further damage to the business or the relationships involved.

When necessary, we are prepared to file or defend a lawsuit, and manage a settlement conference, mediation, arbitration, or trial that may become necessary to protect your ownership interests, voting rights, and the value of the business.

The Next Action Step:

If you feel like decisions are being made around you rather than with you, do not assume you have lost your rights or your options. Gain insight and actionable options through a complimentary and substantive consultation. We invite you to engage the chat module on your screen, schedule your complimentary assessment, or call (858) 535-1511 to begin understanding your position, protecting your interests, and evaluating the most effective path forward.

You May Also Be Interested In:

Business Ownership Disputes

Minority Shareholder Rights

Shareholder Disputes

Breach of Fiduciary Duty

Business Partner Disputes

 

Resolving Business Buyouts, Ownership Transfers, and Exit Disputes

Valuation, Buy-Sell Agreements, Succession Planning, and Ownership Transitions

Resolving a shareholder dispute efficiently and effectively is a key to any successful business. Shareholder disputes are inevitable in any small business or corporate setting. Investors in a San Diego corporation often disagree about the course of a business, investment decisions, the distribution of profit or strategies for growth. In many cases, shareholder disputes center on the responsibilities of each party, and the perception that one of the partners simply isn’t carrying their weight. Why is it Important to Resolve a Shareholder Dispute? Resolving a shareholder dispute efficiently is important to ensure that all owners are focused on the primary goal: the success of the business. It is important to have differing views on business issues, and overcoming business challenges requires the best of all team members working together. Creativity is rarely and individual job in any company. Pulling the wisdom, experience, ideas and concerns from each partner provides a much richer pool of options and potential solutions to every problem you will face along the way. Learning to work collaboratively is part of growing into a business management role. Many San Diego shareholder disputes are the result of unmet business expectations. Have the roles of each party been clearly established in writing in the corporate documents of your business? Is there a clear relationship between performance and compensation for each partner? Resolving the dispute keeps operational effectiveness and cohesion at a high level. We’re all pulling together to accomplish our mutual business goals. The Steps to Resolving a Shareholder Dispute Efficiently What are the steps to resolving a shareholder dispute efficiently and effectively in San Diego and Southern California? The shareholder dispute resolution attorneys at the Watkins Firm are able to resolve the vast majority of these cases through effective, leveraged negotiation. This is the fastest and most cost-effective manner in which to resolve a disagreement or dispute between shareholders. We represent clients in business mediation and arbitration as well. These are unique legal venues that are designed to get to the core issues of the dispute and resolve them. The corporate attorneys at the Watkins Firm have successfully advised thousands of San Diego businesses over more than four decades of service to the local business community. Our clients value our extensive business expertise, our unique approach to resolving partnership disputes quickly and in a cost-effective manner as well as the advice, coaching and counsel we provide along the way. Learn more about why resolving a shareholder dispute efficiently is a key to your business. We invite you to review our podcast Episode 14 – Shareholders’ Rights and Disputes as well as the strong recommendations of our clients and contact the Watkins Firm or call 858-535-1511 for a complimentary consultation about your business goals, challenges and shareholder disputes. We can help you to successfully navigate through these obstacles and thrive.

Not every business ownership dispute begins with conflict. In many situations, one owner simply wants to retire, pursue another opportunity, reduce their involvement, transfer ownership to family members, or move on to the next chapter of life. The challenge often arises when the owners cannot agree on what happens next.

Common issues include:

  • Buy-sell agreements and ownership transfers
  • Business valuation disputes
  • Succession and transition planning
  • Buyouts of shareholders, members, or partners
  • Exit planning and ownership restructuring

The solution to many ownership transition disputes is often found within the governing corporate documents. In many situations, the desire of one owner to leave the business is only part of the issue. The more significant challenge is frequently determining how ownership interests will be valued, how a buyout will be structured, how the transition will affect the business, and whether the governing agreements provide a clear process for moving forward.

It should encourage you to know Watkins Firm is able to resolve the vast majority of business ownership disputes through effective, leveraged negotiation. This is often the fastest and least expensive path toward reaching agreement on valuation, ownership transitions, buyouts, and succession planning while preserving business value and avoiding unnecessary disruption to ongoing operations.

When necessary, we are prepared to file or defend a lawsuit, and manage a settlement conference, mediation, arbitration, or trial that may become necessary to protect your ownership interests, financial position, and the value of the business.

The Next Action Step:

Uncertainty regarding valuation, buyouts, and ownership transitions rarely improves with time alone. Gain insight and actionable options through a complimentary and substantive consultation. We invite you to engage the chat module on your screen, schedule your complimentary assessment, or call (858) 535-1511 to begin understanding your options, evaluating the available paths forward, and protecting your interests.

You May Also Be Interested In:

Business Ownership Disputes

Buy-Sell Agreements

Bylaws and Corporate Documents, LLC Operating Agreements

Shareholder Disputes

MIPA / Membership Interest Purchase Agreement

 

Resolving Business Ownership Disputes Without Governing Agreements

Ownership Rights, Governance Authority, and California Default Law

Dispute Between Business Owners in San Diego - Resolution

Many businesses begin with trust, optimism, verbal understandings, and a shared vision for the future. In some situations, the owners never signed an Operating Agreement, Shareholder Agreement, Partnership Agreement, or Bylaws. In others, the governing documents exist but fail to address the issues the owners are now facing.

Common issues include:

  • Ownership rights and responsibilities
  • Governance authority and decision-making power
  • California default laws and statutory rights
  • Partnership and ownership disputes
  • Unclear expectations regarding management and control

The solution to many ownership disputes is often found within the governing corporate documents. When those documents do not exist, are incomplete, or fail to address the dispute, the focus frequently shifts to California law, business records, financial contributions, ownership history, and the conduct of the parties involved. In many situations, the absence of clear agreements creates uncertainty regarding authority, ownership rights, voting power, and the future direction of the business.

It should encourage you to know Watkins Firm is able to resolve the vast majority of business ownership disputes through effective, leveraged negotiation. This is often the fastest and least expensive path toward clarifying rights, resolving disagreements, establishing a workable path forward, and protecting the value of the business.

When necessary, we are prepared to file or defend a lawsuit, and manage a settlement conference, mediation, arbitration, or trial that may become necessary to protect your ownership interests and business value.

The Next Action Step:

The absence of governing agreements does not mean you are without rights or options. Gain insight and actionable options through a complimentary and substantive consultation. We invite you to engage the chat module on your screen, schedule your complimentary assessment, or call (858) 535-1511 to begin understanding your position, evaluating the available options, and protecting your interests.

You May Also Be Interested In:

LLC Operating Agreements

Shareholder Agreements & Corporate Bylaws

Business Ownership Disputes

LLC Member Disputes

Partnership Disputes

 

The Essence of a Business Ownership Conflict

Yellow traffic light at intersection - caution should be exercised before proceedingBusiness ownership disputes rarely begin with a lawsuit. They usually begin with a change. A change in communication. A change in decision-making. A change in financial transparency. A change in expectations.

Over time, questions begin to emerge. Why are decisions being made differently? Why is information becoming harder to obtain? Why do financial transactions no longer make sense? Why does it feel like trust is beginning to erode?

While every situation is unique, most business ownership conflicts involve a combination of authority, information, finances, trust, and the future direction of the business. Understanding which issues are driving the conflict is often the first step toward identifying an effective path forward.

Most Business Ownership Conflicts Follow Predictable Patterns

Conflicts often follow a pattern - Resolving Business conflicts requires experience and legal skillAfter reviewing thousands of business ownership disputes over more than four decades, certain patterns appear again and again. While the facts may differ, the underlying issues are often surprisingly similar.

Control and Governance Conflicts

Questions regarding authority, voting rights, management responsibilities, ownership interests, and the ability to make important business decisions.

Common examples include:

  • Deadlock
  • Governance disputes
  • Voting rights conflicts
  • Freeze-outs
  • Ownership authority disputes

Information and Transparency Conflicts

One or more owners believe important information is being withheld, access to records has become restricted, or questions regarding business operations are going unanswered.

Common examples include:

  • Inspection rights disputes
  • Financial transparency concerns
  • Access to records
  • Management reporting issues

Financial Conflicts

Improved Business Contracts Increase Profitability in San DiegoQuestions regarding money are often among the fastest ways to create distrust between owners and business partners.

Common examples include:

  • Commingling funds
  • Misappropriation
  • Self-dealing
  • Distribution disputes
  • Business valuation conflicts

Trust and Fiduciary Duty Conflicts

Many ownership disputes ultimately involve a breakdown in trust. Owners begin questioning whether decisions are being made in the best interests of the business or whether someone is placing personal interests ahead of the company.

Common examples include:

  • Breach of fiduciary duty
  • Business fraud
  • Financial irregularities
  • Conflicts of interest
  • Undisclosed transactions

Exit and Transition Conflicts

Not every ownership dispute involves wrongdoing. In many situations, one or more owners simply want a different future for themselves or the business.

Common examples include:

  • Buyouts
  • Ownership transfers
  • Succession planning
  • Dissolution
  • Exit planning

Common Catalysts Behind Business Ownership Conflicts

San Diego Shareholder Disputes Disrupt Business – 40+ Years Experience

Business ownership disputes rarely appear without warning. In many situations, the conflict develops gradually as business conditions change, responsibilities evolve, financial pressures increase, or owners begin wanting different things from the business.

Common catalysts include:

  • Unequal workloads or contributions
  • Disagreements regarding compensation
  • Changes in business strategy or direction
  • Financial stress or declining revenue
  • Requests for additional capital contributions
  • Lack of financial transparency
  • One owner wanting to exit the business
  • Retirement, disability, or succession concerns
  • Family involvement in the business
  • Ambiguous or outdated governing documents
  • Growth that outpaces the original ownership structure

While the catalyst may trigger the dispute, it is often not the underlying cause. Many ownership conflicts ultimately expose governance issues, communication breakdowns, or structural weaknesses that have existed for years but remained hidden while the business was operating successfully.

Agreements Often Matter More Than the Arguments

Well-Crafted Business Contracts Prevent Breach of ContractBusiness owners frequently believe the dispute centers on a disagreement regarding money, authority, valuation, or the future direction of the company.

In reality, the outcome is often heavily influenced by documents that may have been signed years earlier.

  • Operating Agreements.
  • Shareholder Agreements.
  • Partnership Agreements.
  • Corporate Bylaws.
  • Buy-Sell Agreements.
  • Employment Agreements.
  • Succession Planning Documents.

The strength, clarity, and completeness of these documents frequently determines whether a disagreement can be resolved efficiently or develops into a prolonged dispute.

Why Consider the Watkins Firm for a Business Ownership Dispute?

Dan Watkins - Founding Partner Watkins Firm

Business ownership disputes require more than a technical understanding of the law. They require practical judgment, strategic thinking, and a clear understanding of how businesses actually operate.

For more than four decades, the Watkins Firm has represented shareholders, LLC members, investors, partners, founders, executives, and business owners throughout San Diego and California in complex ownership, control, and governance disputes.

Clients rely upon the Watkins Firm for three reasons:

Real-World Business Experience

Our attorneys have guided business owners through ownership disputes, governance conflicts, fiduciary duty claims, partnership disagreements, buyouts, business separations, and complex commercial litigation for nearly forty years.

Strategic, Objective Guidance

Ownership disputes often involve money, control, authority, and relationships. We help clients evaluate their options, identify leverage, understand risk, and develop practical strategies designed to protect both their interests and long-term objectives.

A Commitment to Resolution

Watkins firm resolves the vast majority of our ownership disputes through effective, leveraged negotiation. When resolution is not possible, we are fully prepared to protect our clients through litigation, arbitration, mediation, trial, and appeal.

Our objective is straightforward: understand the dispute, protect your interests, preserve business value whenever possible, and help you achieve the most favorable outcome available under the circumstances.